Case Study

The Verity Centre

We supply IT services to the Verity Centre, from hardware hire to software licensing, they are a boutique contact centre and business solutions consultancy.
Case Study

About the Client: The Verity Centre are a boutique contact centre and business solutions consultancy with specialists, multi-disciplined talent and professional associates. Their services are  personal & bespoke, and include a wide range of customised, tailor-made services to support your particular market and your specific needs.

Project Background: We were approached by The Verity Centre team as they were in the process of setting up. We worked with them to identify key areas of need, requirements and opportunities to ensure they could set up effiencetly and accomplish what they needed to for their clients.

Requirements: We worked with the Marianne Withers (CEO) to identify services and requirements as they setup, but also planned ahead for their growth. We initially provided the following services:

  • IT Support
  • Microsoft Software Packages
  • Hardware (Laptops, Tablets, Desktop PCs, Headsets)
  • WiFi across whole office
  • Website – Design & Hosting

We worked with The Verity Centre team to plan out a timeline, prioritise the setup of each of these services and ensure that their needs were met. Having access to this range of services from a singular supplier, ensured minimal admin and simplified communication as the projects came together. 

On-going IT Support: We provide ongoing IT Support for all of the team members at The verity Centre. The nature of their work means they work exclusively from their PCs, so quick and easy to access IT Support is vital. As their team grows they add additional subscriptions per-user for access to the service. 

Our IT Support is unique in that it supports the user, not the device. So we also provide tech support for any device they use, from their mobile phone to their home assistant. 


“The Verity Centre was created earlier this year, and initially there was only me in set up mode. However, it then became time to choose our IT support company, I did quite an extensive due diligence on several organisations, and I decided on Support on the Spot.

I had known them before, however I wanted to understand what was out there in the marketplace. I am very pleased that I chose Support on the Spot, as from day 1, they have been brilliant, when it was only me, I did not feel alone, as they acted totally as my internally IT people, and as we have grown, that has not changed. They have been very supportive at all times and are always on the ball with what is needed.

The people that work there are super, love working with them, they are an extension to The Verity Centre, they are part of the team.”

Marianne Withers, CEO – The Verity Centre

Services Provided
  • IT Support
  • Software
  • Hardware
  • Internet
  • Website Design
  • Website Hosting

Book your FREE Cyber Security Audit with SOTS Today!

Send your details and our Cyber Security team will reach out to arrange your FREE Cyber Security audit. 

Book your FREE Consultation with SOTS Today!

Send your details and our expert team will reach out to arrange your FREE Consultation call.